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We are available between the hours of 8am-11pm EST, 7 days a week.
Chat: We have decided to take a short break from chat as we work to improve the experience for our customers. In the meantime, please feel free to use our phone or email Email: Utilize the form here to send your question.
They are here to listen, help you find answers and make an action plan.
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We would only need to say or do something if: Right now, our counsellors are really busy. This means it could take a long time talk to a counsellor.
If you need help straight away, it could be better to call 0800 1111 Enter the waiting room A lot of people are trying to contact Childline right now so you may have to wait longer than usual for a counsellor to become available.
You can still get support while you're waiting on our message boards or by calling a counsellor for free on 0800 1111.
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